FAQ  

Can I collect plants?


Yes of course you can! We are based at Barnby Garden center, Beccles, Suffolk, NR34 7QF. Please contact us before if collecting as we need time to gather your order together.




Can i ask for additional plant care information?


Yes! Just send us an email or use the Whatsapp link under the contact us page.




What additional care do my plants need on arrival?


So your plants have arrived from their long journey in the post and it's time to unpack them!, Open the box carefully and take the plants out, undo the individual plant wrappings and check the moisture level of the growing media (compost), if they need a drink water them well and then place in bright but not direct sunlight for 1 week, after this they can be moved into direct sunlight or hardened off for planting out.




Out of stock, can i Pre-order?


We sadly don't offer pre-orders although keep upto date its best to sign up to the newsletter, social media for new introductions. We also have a back in stock notificaion email, you can sighn up to any species by clicking on the out of stock button, clicking 'notify me when back in stock' and filling the form out.




What countries do you ship to?


Sadly we only ship to England, Wales and Scotland. We are looking at reopening international shipping to the EU as well as shipping globally but shipping and paperwork costs will be expensive and only really viable on large orders. Please inquire for updates.




How much is Shipping?


Shipping depends on location and amount, this should be calculated at checkout for you.




What days do you ship?


We usually ship orders out on Monday to Wednesday morning because we don't like to ship close to weekends as plants may suffer when they are in the post for a long time!




Question not there?


Please contact us for more information




Do you offer wholesale orders?


Normally we do not offer wholesale orders just because of the demmand for our plants,




Can i pay for my order on collection?


Yes you can, but only some of our full range is avalible at the nursary, to make sure you dont miss that rare plant you want we addvise you click and collect!




When are you open?


Our outlet is open 7 days a week, open 9:00 - 4:00. Sundays 10:00 - 4:00 Please note seasonal opeing times are in opperation so please check with us on here to make sure we are open in winter.





Fern Plant

Botanico, Barnby Nursery Center, Swan Lane, Barnby, Beccles, NR347QF, UK

Registered in England No.: 11278057

VAT Reg No.:

347768451

 

 UK Plant Passport No.: 

126377

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